COVID-19 Support Resources


Student Affairs is here to support you. Below is a list of resources for your use. Do not hesitate to reach out if you don't find the information you're looking for.

Counseling Center

The Counseling Center is open to assist you via in-person appointments or virtually through Zoom PHI, an enhanced version of Zoom that protects your privacy. If you would like to make an appointment, please call 217-333-3704. Our hours are Monday through Friday, 8 a.m. to 5 p.m.

Students who have United Healthcare through the university may also access online counseling via If you access this site through your UnitedHealthcare app, you can bypass the necessary insurance information requirement. If you need help, contact customer service at 217-333-0165 or email

Illinois Leadership® Center

The Illinois Leadership® Center will be offering a variety of leadership training opportunities both in-person and virtually. Regardless where you decide to take classes this semester; our goal is to provide you a variety of opportunities to develop your leadership skills! Learn more about our opportunities by visiting

Student Assistance Center

The Student Assistance Center remains available to assist students. To schedule a virtual meeting, please call (217) 333-0050 or email

Women's Resources Center

The Women’s Resources Center continues to support students through advocacy and support for new, past or currently-served survivors and their support persons. Services are available Monday-Friday from 8:30am to 5:00pm. To schedule a free appointment, call 217-333-3137 or email or your Confidential Advisor (for current/past survivors). 

After Hours Psychological Emergencies

The Counseling Center collaborates with Rosecrance Crisis Line to provide support and referrals for individuals needing mental health support after 5 p.m. and on weekends. Please contact the Crisis Line at 217-359-4141 (TTY: 217-352-4217) to speak with a counselor.

Crisis Text Line

Crisis Text Line is a national mental health resource that serves anyone, in any type of crisis, providing access to free, 24/7 support and information via text. Simply text 741-741 from anywhere in the USA, anytime, about any type of crisis. A live, trained crisis counselor receives the text and responds quickly.

Emergency Dean

The emergency dean supports students after normal business hours who are experiencing health or safety emergency situations in which an immediate university response is needed and which cannot wait until the next business day. The emergency dean may be accessed by calling the Student Assistance Center at 217-333-0050. If it is a true safety emergency, please call 911. Additional information is available at

Graduate Students should also consult the Graduate College COVID-19 page for additional information and resources.

In addition to the resources listed above, colleges and departments are also available to help you.

Explore stress management strategies, relaxation techniques, and resources to meet your needs.

Please continue to check regularly for current information and resources from the university.